Continuity Conversations
Continuity Conversations is where we bring big business resilience to your small business.
We're Patty Bonsera and Keith Hessel and we are committed to the resilience of small businesses. 99.9% of all companies in the U.S. are small businesses. Nearly 1/2 of all employees in the U.S. are employed by a small business.
Small businesses are the ones that are directly involved with, hire people and make the most impact for their local communities and their families. Resilient small businesses create resilient local economies which create resilient cities, counties and so on.
They are the most valuable, yet are the most vulnerable to losing their business and their livelihood without contingency plans for disruptions.
Don't let unexpected challenges hold your small business back. Join the conversation and elevate your resilience today.
Continuity Conversations
Haunted Gatherings and Leadership Insights: Balancing Festive Fun with Organizational Growth
Join us as we reminisce about how this season sparks creativity and community spirit. From epic decorations to trick-or-treating, Halloween brings neighbors together. Plus, we dive into the booming business of Halloween, from skyrocketing spending to the rise of Spirit Halloween stores.
Then, we shift gears to discuss the delicate balance between keeping customers happy and caring for employees. Using a real-life leadership transition, we explore how focusing only on customers can hurt employee morale, and why both are crucial for long-term success.
Join Patty and Keith on this episode of Continuity Conversations for a fun look at Halloween and some serious lessons on balancing priorities.