Continuity Conversations

Haunted Gatherings and Leadership Insights: Balancing Festive Fun with Organizational Growth

Patty Bonsera and Keith Hessel Season 1 Episode 17

Join us as we reminisce about how this season sparks creativity and community spirit. From epic decorations to trick-or-treating, Halloween brings neighbors together. Plus, we dive into the booming business of Halloween, from skyrocketing spending to the rise of Spirit Halloween stores.

Then, we shift gears to discuss the delicate balance between keeping customers happy and caring for employees. Using a real-life leadership transition, we explore how focusing only on customers can hurt employee morale, and why both are crucial for long-term success.

Join Patty and Keith on this episode of Continuity Conversations for a fun look at Halloween and some serious lessons on balancing priorities.

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