Continuity Conversations
Continuity Conversations is where we bring big business resilience to your small business.
We're Patty Bonsera and Keith Hessel and we are committed to the resilience of small businesses. 99.9% of all companies in the U.S. are small businesses. Nearly 1/2 of all employees in the U.S. are employed by a small business.
Small businesses are the ones that are directly involved with, hire people and make the most impact for their local communities and their families. Resilient small businesses create resilient local economies which create resilient cities, counties and so on.
They are the most valuable, yet are the most vulnerable to losing their business and their livelihood without contingency plans for disruptions.
Don't let unexpected challenges hold your small business back. Join the conversation and elevate your resilience today.
Continuity Conversations
Resilience, Reflections, and Recharging for the New Year
In this episode, Keith and Patty share their New Year’s stories, from Patty's tradition of watching When Harry Met Sally to Keith's family visit filled with unexpected challenges. They dive into the importance of resilience in business, emphasizing how staff well-being drives exceptional customer service.
The conversation highlights practical tools like automation and the 12-Week Year program, helping business owners balance growth and personal well-being. Keith and Patty discuss how leaders can avoid burnout by addressing personal challenges and staying proactive. As the podcast gears up for an exciting return in April, they leave listeners with actionable insights for a strong start to the year.
