Continuity Conversations
Continuity Conversations is where we bring big business resilience to your small business.
We're Patty Bonsera and Keith Hessel and we are committed to the resilience of small businesses. 99.9% of all companies in the U.S. are small businesses. Nearly 1/2 of all employees in the U.S. are employed by a small business.
Small businesses are the ones that are directly involved with, hire people and make the most impact for their local communities and their families. Resilient small businesses create resilient local economies which create resilient cities, counties and so on.
They are the most valuable, yet are the most vulnerable to losing their business and their livelihood without contingency plans for disruptions.
Don't let unexpected challenges hold your small business back. Join the conversation and elevate your resilience today.
Continuity Conversations
The Heartbeat of Resilience: Leadership and Culture in Small Enterprises
Join us as we unravel the significance of morale and leadership in sculpting a resilient company culture. This conversation kicks off with a jaw-dropping tale about a school principal who ignored the critical role of staff morale, prompting us to reflect on how such attitudes can ripple through a business's success.
We dissect the direct link between high morale and reduced staff turnover, and how a toxic work environment can be detrimental to business continuity. Drawing from Patty’s personal encounter at a small financial services firm, she reveals how negative management practices can erode the very fabric of a positive work culture.
Together, Keith and I underscore that effective leadership and a nurturing company culture are the bedrock of enduring resilience, especially for small businesses.