Continuity Conversations

The Heartbeat of Resilience: Leadership and Culture in Small Enterprises

March 05, 2024 Patty Bonsera and Keith Hessel Season 1 Episode 3
The Heartbeat of Resilience: Leadership and Culture in Small Enterprises
Continuity Conversations
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Continuity Conversations
The Heartbeat of Resilience: Leadership and Culture in Small Enterprises
Mar 05, 2024 Season 1 Episode 3
Patty Bonsera and Keith Hessel

Join us as we unravel the significance of morale and leadership in sculpting a resilient company culture. This conversation kicks off with a jaw-dropping tale about a school principal who ignored the critical role of staff morale, prompting us to reflect on how such attitudes can ripple through a business's success. 

We dissect the direct link between high morale and reduced staff turnover, and how a toxic work environment can be detrimental to business continuity. Drawing from Patty’s personal encounter at a small financial services firm, she reveals how negative management practices can erode the very fabric of a positive work culture. 

Together, Keith and I underscore that effective leadership and a nurturing company culture are the bedrock of enduring resilience, especially for small businesses.

Show Notes

Join us as we unravel the significance of morale and leadership in sculpting a resilient company culture. This conversation kicks off with a jaw-dropping tale about a school principal who ignored the critical role of staff morale, prompting us to reflect on how such attitudes can ripple through a business's success. 

We dissect the direct link between high morale and reduced staff turnover, and how a toxic work environment can be detrimental to business continuity. Drawing from Patty’s personal encounter at a small financial services firm, she reveals how negative management practices can erode the very fabric of a positive work culture. 

Together, Keith and I underscore that effective leadership and a nurturing company culture are the bedrock of enduring resilience, especially for small businesses.